Developed strong customer relationships and maintained excellent customer service in a fast paced environment. Organized inventory in the store, Labeled medication Ordered inventory/stocked shelves Customer service Verified insurance Liaison between pharmacist and doctor's office Obtained and entered patient/prescription information. Compiled prescriptions, patient information and other important papers for the Pharmacy 6. The International Career Institute offers a Pharmacy Assistant course that will help you get you the qualifications you need to enter this promising field. Utilized PYXIS to troubleshoot and access meds. Pharmacy assistants may also be responsible for additional duties if they work as part of a healthcare team in community pharmacies or hospitals. Maintained pharmacy inventory through identifying inventory needs, ordering, removing outdated items and ensured proper storage of medications. Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Solution Focused Therapy. Stocked shelves and priced medications as directed 5. Experience in secretarial or retail sectors would prove helpful. Facilitated effective communication between Pharmacist and patients by serving as bilingual English/ Spanish interpreter. ... & improves customer service to internal/external customers by demonstrating skills which are consistent w/ the organization's philosophy of providing extraordinary customer relations & quality service Typing 30 wpm. Delivered medications to correct locations, while maintaining security of the medication and all patient confidentiality. 4. Provided customer service Assisted Pharmacist in the processing of prescriptions. Provided front counter customer service and accepted payments from customers for medications Maintained patient confidentiality at all times. Helped customers locate over-the-counter medications and medical supplies, managing the cash register and accepting payments from customers. Job portals and blogs are your best best when it comes to job research. Helped refill prescriptions during high volume situations. Worked under supervision of a licensed pharmacist Learned general knowledge of prescription drugs and dosages Discussed patient and management options. Computers are used in pharmacies to produce accurate counts of pills for subscriptions, as an interface to input patient information and history, and for filing insurance claims. Handled patient prescription profile requests with HIPAA guidelines. Provided exemplary customer service by ensuring customers' orders were processed accurately and efficiently in the friendliest manner. Maintained and restocked Pyxis on a daily Obtained medications for various departments Answered telephones and entered dataDelivered medications to nurses throughout the hospitalShelved medications and verified expiration dates. Use this comprehensive pharmacy assistant job description to help you create a winning resume. When listing skills on your pharmacy assistant resume, remember always to be honest about your level of ability. Compounded, packaged, and labeled pharmaceutical products, under direction of pharmacist. As a pharmacy assistant, you’ll also use your written and verbal communication skills to build a good rapport with your colleagues. Worked closely with pharmacists and used medication input software to safely and accurately dispense medications to guests. Customer purchase and prescription sold. Helped stock drugs, refilling prescriptions, picking up phone calls. Performed general pharmacy duties, assisting with customer questions regarding orders Cleaned organized customer service swept moped and stocked shelves answered phones organize medication. Entered new patient profiles, prescriptions, and insurance billing information into medication input software system while maintaining strict patient confidentiality. Stocked and took inventory of prescription and over-the-counter medications. This qualification reflects the role of skilled pharmacy assistants who use a range of well-developed service skills to identify and meet customer needs. Gained solid knowledge of therapeutic effectiveness and potential interactions and side effects of various prescription drugs. Preparing a Resume for Pharmacy Assistant Position. Maintained drug inventory levels by ordering necessary medications and supplies and Processed up to 25 prescriptions on high volume days with 100% accuracy. Managed general office duties Checked expiration dates, Rang the customers at the registers and Drive-Thru. Problem-solving is at the heart of a pharmacy assistant’s job. Answered phone calls and doing clerical work in the pharmacy. Verified customer information And provided quality customer care to patrons. Proven experience assisting in a pharmacy. Answered phone calls from nurses and physicians concerning prescription orders. Assisted pharmacist on duty with entering prescription information and operating cash registers to process We don't need you to have a specific set of skills or experience, but we do need you to be a great team player. Answered the phone and entering patients into the computer system to ready for the pharmacist on duty. Being a great Pharmacy Assistant is all about having the right attitude. Assisted delivery driver deliver medications and in certain cases delivered medication. Thinking of becoming a Pharmacy Assistant? Pharmacy assistants usually work in retail pharmacy stores. Procured blood donors via phone calls, stocked donor area with rewards food, juice. Unlike pharmacy technicians, pharmacy assistants don't need any special certification or training. Received on the job Training Received training in HIPPA Privacy Laws, Authorized prescription refills Followed all HIPAA laws and patient privacy while providing excellent patient care. Filed patient prescription information paper and electronically. Coordinated distribution and collection of pharmaceuticals from distributors and wholesalers to pharmacy and customers Assist pharmacist and customers as needed, Filled prescriptions, organized medication, expiration checks and assist pharmacist with any other request. Step 3: Apply to Pharmacy Assistant and submit your transcripts. Worked multiple high volume phone lines while dealing with in store customers. Followed HIPAA guidelines while handling patient information. Answered and transferred phone calls courteously using a multiple-line system. Worked directly with patients, their insurance companies and the pharmaceutical companies to ensure the proper services were available. Communicated with patients, insurance companies, personnel, and doctors. Delivered Rx's, customer service, register, multi line phones, log book. Delivered medications to floors, stocked inventory, and proper disposal of expired medication. Failure to meet anticipated final grades will result in offers being rescinded. Monitored drugs and other medical supplies level and initiate the procurement process. These employees are responsible for handing out medicines, maintaining stocks, delivering products to customers, selling over the counter medicines, packing and labeling items, and making sure that safety requirements are respected. Answered telephone calls, providing general information, and routing other calls to appropriate party. Develop basic communication and mathematics skills. Enrolled eligible clients that had lost their Medicaid coverage into the state organized Safety Net program. Filled prescriptions using different packaging method (bottle, blisters, OPUS, Automed (TCGRx). Provided customer service by assisting customers and running cash register. Used store's computer system to generate label and stock list. Assisted the Head Pharmacist in interpreting and transcribing medication data 2. Assisted in filling orders for customers You can also study newspapers to look at trends, and fill in gaps when it comes to scarce skills in the job market. In this role, you will assist the pharmacist in all clerical duties, including ringing up customers, restocking shelves, tracking inventory, and answering phones. Source: Ontario Skills Passport Provided patient care services to long time pharmacy customers. In these cases, a pharmacy assistant may also need to make deliveries to different parts of the hospital. Performed clerical functions, unloaded medical supplies received from wholesalers, checked each shipment on a valid expiration date. Viewed military pharmacy operations, systems, robotics and satellite pharmacy communications. Advised customers on OTC products Worked as Committe… Updated patient's medication profiles of prescribed drug therapy, allergy and health maintenance information from physicians. Reached out to and responded to phone calls from doctors, customers, and insurance companies. Proficient in all Microsoft Office applications. In this role, you will assist the pharmacist in all clerical duties, including ringing up customers, restocking shelves, tracking inventory, and answering phones. Communication during selection Stored and maintain records for patient prescriptions. The pharmacy assistant is often the first person the customer interacts with, and so you need to be an active, compassionate, and empathetic listener. Recorded patients' medical history, vital statistics, or information such as test results in medical records. This qualification reflects the role of skilled pharmacy assistants who use a range of well-developed service skills to identify and meet customer needs. Present the most important skills in your resume, there's a list of typical pharmacy assistant skills: Be able … Enrol the online course and start your new career today. Interacted closely with insurance companies on customer coverage resolution. Filled prescriptions Ran cash register Cleaned and stocked shelves Answered the telephone Entered pharmaceutical data in the computer system. Maintained proper storage and security conditions for drugs to maintain safety of pharmacy and pharmaceutical storage requirements. Processed Medicare part A, Medicaid, and third-party billing. Worked within a team and accurately performed clerical tasks and performed medical insurance claims. Traveled to high volume stores to maintain order in pharmacy, was especially helpful in handling rejected third party claims. Demonstrated ability to provide an exceptional level of customer service, printing out yearly medication reports for patients. Pharmacists use these skills to calculate doses and study patient profiles, but they’re also useful skills for pharmacy techs. It’s actually very simple. Contacted insurance companies to verify type and term of insurance. Previous experience in customer service, inventory, operating a cash register or volunteering in a healthcare setting may help prepare you to work in a pharmacy. Organized insurance medical records into database of small family run pharmacy, providing faster repayment and prescription refills. Let's find out what skills a Pharmacist Assistant actually needs in order to be successful in the workplace. When interviewing Pharmacy Assistants, the most suitable candidate will demonstrate a personable personality, trustworthiness, and efficiency. Accuracy and attention to detail are essential requirements for a pharmacy assistant so … Increased pharmacy profits by generating more generic dispensing due to positive interactions with patients. Pharmacy Assistant TrainingThe Pharmacy Guild of Australia is a Nationally Registered Training Organisation (RTO 0452). Refilled and verified inventory in Pyxis System daily. Here's how Customer Service is used in Pharmacist Assistant jobs: Here's how Pharmacy Staff is used in Pharmacist Assistant jobs: Here's how Patient Prescriptions is used in Pharmacist Assistant jobs: Here's how Patient Care is used in Pharmacist Assistant jobs: Here's how Phone Calls is used in Pharmacist Assistant jobs: Here's how Inventory Management is used in Pharmacist Assistant jobs: Here's how Direct Supervision is used in Pharmacist Assistant jobs: Here's how Necessary Information is used in Pharmacist Assistant jobs: Here's how Prescription Labels is used in Pharmacist Assistant jobs: Here's how Customer Questions is used in Pharmacist Assistant jobs: Career Details for a Pharmacist Assistant. Pharmacy assistants serve customers and patients in chemists and hospital dispensaries. Ordered and returned merchandise Assisted with filling prescriptions, maintained drug inventory - guest service and cash handling. Verified customer information and insurance coverage if dual coverage. If you desire to be best on your job as a pharmacy technician, you will need to develop certain skills and qualities.. Implemented the Pyxis dispensing system at RCRMC. Maintained medical records and general data of customer's prescription records and encoded information in a computerized medical profile for agency. Printed out prescription labels and attached them to containers. The ability to work as part of a team. Input patients medicine records into the computer system Typed/printed prescription labels ensuring the all information was correct, Prepared prescription labels Transcribed prescriptions submitted by patients and prepared medications appropriately Proven experience assisting in a pharmacy. The full job description includes: a concise summary of the general purpose of … Prospective students who searched for Pharmaceutical Assistant: Salary, Duties and Requirements found the articles, information, and resources on this page helpful. Learn about Walmart culture, salaries, benefits, work-life balance, management, job security, and more. A pharmacy assistant needs to possess computer technology skills to work with different computers and computer programs at the pharmacy. Managed inventory of controlled and non-scheduled prescription drugs to include tracking, expiration management/rotation, and reordering. Pharmacy Assistants are responsible for performing all clerical duties required to run a successful pharmacy. Maintained knowledge of pharmacy computer system and prescription workflow. Detail-oriented and focused on accuracy and efficiency. Entered new patient profiles and prescriptions into medication input software system; strictly maintained customer and patient confidentiality. Managed pharmacy staffing, including regulating all employee scheduling. Placed pharmacy orders, made daily deposits, answered phone calls and returned messages, performed general cashier duties. Collected personal data information and maintained updated customer profiles in database while maintaining the guidelines of HIPPA Laws for confidentiality. Requirements – Knowledge, Skills, and Abilities – for the Position of Pharmacy Assistant 5. Hands-on experience in dealing efficiently with customers, complaints and queries. Delivered and set-up Durable Medical Equipment and programmed various IV pumps. You can usually become a pharmacy assistant with only a high school diploma or GED, but you must have administrative and customer service skills as well. Maintained item pricing and drug inventory files. Reconciled third-party check and cash deposits, maintained records, investigated and escalated any related problems. With further training, you could become a pharmacy technician. Provided friendly customer service at prescription drop-off and pick-up counters, while strictly maintaining customer and patient confidentiality. A pharmacy assistant needs to possess computer technology skills to work with different computers and computer programs at the pharmacy. Used computer system to receive prescription and shipping information. Ordered OTC items for the store and assisted customers. Answered close to 800 patients phone calls weekly at the Call center; including solving patients problems or issues. Due to the importance of properly handling medications, a pharmacy assistant must be dedicated to accuracy and attention to detail. Have strong planning and organizational skills. 3. Worked in communication with all levels of management to resolve any issues. * Customer service. Coordinated the distribution, delivery, and pick up of pharmaceutical products. Inventoried supplies, ordered, and delivered RX. Answered phone calls for pharmacist, placing medicine orders and personal orders for patients. Accepted prescriptions for filling, gathering and processing necessary information. Filled medically sensitive prescriptions Secured patient confidentiality Managed prescription medicine inventory Obtained certification from the Alabama State Board of Pharmacy. Pharmacy Assistants are responsible for performing all clerical duties required to run a successful pharmacy. Assisted customers by answering simple questions, locating items or referring them to the pharmacist for medication information. Pharmacy assistant resume tips. When interviewing Pharmacy Assistants, the most suitable candidate will demonstrate a personable personality, trustworthiness, and efficiency. Entered new patient profiles and prescriptions into medication input software system to safely and accurately dispense medication. Pharmacy Assistants work alongside licensed pharmacists and perform various clerical and administrative tasks. They answer telephone calls, operate the cash register, and routinely restock shelves with medication and pharmaceutical supplies. Inventoried incoming prescription and over-the-counter medications. Provided customer service and referred patients requiring counseling to Pharmacist. Billed insurance companies and made phone calls to the agencies if required. There are some skills a pharmacy assistant should have, so below we give you seven of the top skills you need to become a successful pharmacy assistant. Operated cash register to process cash and credit sales. Consulted providers on medication interactions, allergies, and appropriate drug therapy to ensure desired therapeutic outcomes. 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